Ensure business continuity
In the event of a telecoms outage, equipment failure or if you are unable to gain access to your premises, we ensure your network stays secure, reliable and compliant, meaning you can continue to answer customer calls.
Make sure you never miss a call
Pre-define alternative routing of calls in the event of a failure, outage or adverse event, setting parameters about where calls will automatically be diverted in different scenarios. And, for added peace of mind, automatically reroute incoming calls when a failure is detected.
Stay in control
Gain complete management of your incoming calls, so you can instantly divert calls or override contingency plans from wherever you are.
Use real time data to identify vulnerabilities
Identify trends or unusual spikes in activity by having access to real-time statistics about your incoming calls. Create graphs and reports to investigate vulnerabilities in your network, so you can eliminate them, and ensure calls are always delivered.
“Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered.”
“The Smartnumbers service, coupled with other resilience mechanisms, now means we are as disaster-proof as it is possible to be.”