Enhanced business continuity
Never miss a call again with Smartnumbers enhanced business continuity

Key Benefits

Ensure business continuity

In the event of a telecoms outage, equipment failure or if you are unable to gain access to your premises, we ensure your network stays secure, reliable and compliant, meaning you can continue to answer customer calls.

Make sure you never miss a call

Pre-define alternative routing of calls in the event of a failure, outage or adverse event, setting parameters about where calls will automatically be diverted in different scenarios. And, for added peace of mind, automatically reroute incoming calls when a failure is detected.

Stay in control

Gain complete management of your incoming calls, so you can instantly divert calls or override contingency plans from wherever you are.

Use real time data to identify vulnerabilities

Identify trends or unusual spikes in activity by having access to real-time statistics about your incoming calls. Create graphs and reports to investigate vulnerabilities in your network, so you can eliminate them, and ensure calls are always delivered.

“Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered.”
Alan Kench, Telecoms Officer, Northampton Borough Council/LGSS
Project
Relocating the Callcare service
Client
Northampton Borough Council
Learn more
“The Smartnumbers service, coupled with other resilience mechanisms, now means we are as disaster-proof as it is possible to be.”
Teri Seaber, Group Commander Joint Fire Control, Cambridgeshire and Suffolk Combined Fire Control
Project
Virtually instant call re-routing to the cloud
Client
Cambridgeshire Fire and Rescue Service
Learn more

Resources & Downloads

£4.3K
per minute the cost of downtime.

Smartnumbers Control

Providing enhanced business continuity to ensure you never miss a call, whatever the situation.
icon-arrow-right icon-cross