Secure web portal to control your inbound calls
Real-time call analytics
- Real-time insight for incoming calls, including total call volumes, reasons for call redirection and volume of suspicious calls.
Automatic call diversion
- Monitor every incoming call, automatically redirecting calls if a network failure or congestion is detected.
- Redirect calls until the problem is solved.
- Deliver at least 99.999% reliability.
- Route inbound calls to any dialable telephone number.
- Create up to 9 dial plans to control routing in different scenarios.
- Manage call routing by time of day or week.
Provide an Interactive Voice Response (IVR) to help route callers or play announcements to provide information such as opening hours or reassuring messages during disruptive events.
Nuisance caller protection
- Instantly block nuisance and repeat callers from overwhelming your phone lines.
- Block callers even if they are spoofing or withholding their number.
- Receive early warnings of attacks through proactively highlighted suspicious calls.