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With the switch-off of one of the UK’s longest-standing and still fully-operational pieces of communications technology on the horizon, we wanted to know the reasons behind the decision and potential impact to organisations across the UK. To get some answers, we spoke to Gareth Long, Proposition Manager at BT and resident expert on all things […]
Today’s launch is the first step of rolling out our new visual identity, something we’ve been working on for a few months.
Financial institutions are at the forefront of tackling financial crime. This is not just about limiting financial losses through fraud, but increasingly about protecting consumers, defending your company’s reputation and stopping organised crime.
By securing digital channels, PSD2 aims to make payments safer and increase consumer protection. However, without equivalent security on the telephone channel, contact centres will become more vulnerable and risk frustrating legitimate callers.
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