We make voice communications safer
Helping organisations prepare for business disruption and contact centres improve caller authentication and fraud detection.
Per minute average cost of downtime.
Of fraud losses involve the contact centre.
Increase in time to authenticate customers using knowledge-based questions.
Over 350 organisations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability and anti-fraud requirements, and include organisations such as financial institutions, the Ministry of Defence and blue light services.
“Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered.”
Relocating the Callcare service
Northampton Borough Council
“All staff kept their same phone number and most people simply weren’t aware that the change was happening. It was a 100 per cent success; there was no negative feedback at all. An added benefit is that Smartnumbers will support and de-risk migration to SIP trunks.”
Ensuring calls continue to flow
“Given the fact that a lot of communications are now outside the office, Smartnumbers means any correspondence we have is documented.”
How Guardian Stockbrokers stays compliant on any device with Smartnumbers
Smartnumbers in the Media