Resource hub

Welcome to Smartnumbers Resource Hub, filled with content created to help businesses like yours. Here you’ll find the latest insights, guides, and educational materials designed to help expand your knowledge and spend smarter.

Best practice guide: Preventing fraud in the contact centre

1 min read — Report

Fraud Prevention

Contact centres: the new frontier in fraud prevention

1 min read — Report

Fraud Prevention

Cracking down on insurance fraud in the contact centre

3 min read — Blog

Banking

What we discovered when we worked with a banking customer

1 min read — The Proof

Fraud Prevention

How we tackle fraud for the banking sector

1 min read — The Solution

Fraud Prevention

Could contact centres be the starting point for all fraud?

3 min read — Blog

Fraud Prevention

What we discovered when we worked with an insurance customer

1 min read — The Proof

Fraud Prevention

How we tackle fraud for the insurance sector

1 min read — The Solution

Fraud Prevention

Tracking down serial fraudsters with the help of telephony data

3 min read — Blog

News

Smartnumbers’ research reveals contact centres are a prime target for fraudsters

4 min read — News

Fraud Prevention

Contact centres: the new frontier in fraud prevention

1 min read — Report

News

Smartnumbers’ collaboration with Santander wins ECCCSA award

1 min read — News

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Resource hub

Editor's picks

Best practice guide: Preventing fraud in the contact centre

Contact centres: the new frontier in fraud prevention

Resource feed

Cracking down on insurance fraud in the contact centre

What we discovered when we worked with a banking customer

How we tackle fraud for the banking sector

Could contact centres be the starting point for all fraud?

What we discovered when we worked with an insurance customer

How we tackle fraud for the insurance sector

Tracking down serial fraudsters with the help of telephony data

Smartnumbers’ research reveals contact centres are a prime target for fraudsters

Contact centres: the new frontier in fraud prevention

Smartnumbers’ collaboration with Santander wins ECCCSA award