Fraud cost the UK economy a whopping £190 billion in 2017. Added to this, 61% of fraud involves the contact centre at some stage during the attack.
During Apple’s recent Special Event, they announced their latest phone, iPhone XS. As well as the typical fanfare of technical refinements, the new iPhone provides the ability to have two SIMs on one device.
Only allowing legitimate customers to access their accounts is essential to prevent fraud. However, authentication using knowledge-based questions is full of issues...
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