Complete call management ensures you never miss a call again
Key Benefits
Enhance business continuity
Pre-define alternative routing of calls in the event of a failure, outage or adverse event, setting parameters about where calls will automatically be diverted in different scenarios. And, for added peace of mind, automatically reroute incoming calls when a failure is detected.
Stay in control
Gain complete management of your incoming calls, so you can instantly divert calls or override contingency plans from wherever you are.
Nuisance call protection
Instant protection from nuisance and repeat callers overwhelming your phone lines even if they are spoofing or withholding their number.
Real-time reports
Identify trends or unusual spikes in activity by having access to real-time statistics about your incoming calls. Create graphs and reports to investigate vulnerabilities in your network, so you can eliminate them, and ensure calls are always delivered.
“Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered.”
Project
Relocating the Callcare service
Client
Northampton Borough Council
“The Smartnumbers service, coupled with other resilience mechanisms, now means we are as disaster-proof as it is possible to be.”
Project
Virtually instant call re-routing to the cloud
Client
Cambridgeshire Fire and Rescue Service
£4.3K
per minute the cost of downtime.
Smartnumbers Control
Providing enhanced business continuity to ensure you never miss a call, whatever the situation.
