Making business communications safer
Business continuity and security solutions
Ensure continuity of calls into your organisation
Continue answering calls during periods of disruption and transformation.
Smartnumbers Control puts you in control of your inbound calls and automatic failover ensures you never miss a call.
Secure your contact centre from fraud
Reduce contact centre fraud and improve customer experience by identifying suspicious calls before you answer.
Smartnumbers Protect examines more than 50 attributes of the Call DNATM to flag and divert suspicious calls in real-time.
BT re-signs five-year contract
“Today’s agreement builds on 20 years of success. BT smartnumbers is a cloud communications service which offers businesses flexibility and resilience.”
Andrew Small, vice president, unified communications and collaboration, customer relationship management and mobility at Global Services, BT.
Over 1,000 organisations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability and anti-fraud requirements, and include organisations such as financial institutions, the Ministry of Defence and blue light services.
“ Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered. ”
Alan Kench, Telecoms Officer, Northampton Borough Council/LGSS
" Given the fact that a lot of communications are now outside the office, Smartnumbers means any correspondence we have is documented. "
Atif Latif, Guardian Stockbrokers
“ The team at Smartnumbers have been fantastic and the turnaround of support is very good and timely. The team has been great throughout, they’ve resolved any queries within the hour and been very patient guiding me through the process, which I can’t be more thankful for. If only more services were as efficient as this. ”
Paul Govier, Project Manager, Cardiff County Council