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Securing contact centres, enhancing caller experience
61% of fraud cases touch the call centre. We provide real-time caller risk scoring to authenticate customers and help prevent fraud before a call is answered.
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Making a difference in the contact centre
Trusted by organisations around the world
‘With Smartnumbers, the bank has reduced friction in the customer journey and achieved an immense ROI by helping prevent multi-channel fraud, including card, online, and telephony fraud.”