One platform, many capabilities

Smartnumbers Control
Smartnumbers Control
Smartnumbers Consortium
Smartnumbers Consortium
Smartnumbers Protect
Smartnumbers Protect
Smartnumbers Mobile
Smartnumbers Mobile

Powerful set of features

Behavioural analysis
Call insights & analytics
Call recording
Call routing
Fraud consortium

Capabilities

Smartnumbers Control

Complete call management removes the risk of telecoms migrations and ensures you never miss a call again.

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When it comes to fighting fraud, collaboration is essential. The Smartnumbers Consortium enables our community of customers and partners to work together and share intelligence on the fraudsters they know. Our contact centre solutions check the data on known fraudsters provided by the consortium to help prevent fraud.

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Smartnumbers Protect

Behavioural analysis
Call insights & analytics
Call routing
Fraud consortium

Prevent fraud in the contact centre by analysing calls and flagging fraud risk before you answer. Protect enables you to divert potentially fraudulent calls to be handled by specialist teams and create a frictionless caller experience for genuine customers.

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Smartnumbers Mobile

Call recording
Call routing

Recording calls for business best practice or compliance. Recordings are stored securely in the cloud for as long as you need, depending on your data retention policy, or to comply with regulations such as MiFID II, which require you to store recordings for seven years.

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Behavioural analysis
Call insights & analytics
Call routing
Fraud consortium

Learn more

Smartnumbers Mobile

Call recording
Call routing

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