Privacy Policy

Smartnumbers respects your privacy and is committed to protecting the personal information that you share with us. This privacy policy tells you what personal data is collected by the Smartnumbers Mobile app, when, why and what you can do if you’re not happy with that.

What personal data we collect and why

We collect information when you:

  • Upload contacts
  • Set locations

More detail on each category is provided below:

Contacts

The Smartnumbers Mobile app allows users to access their personal and business contacts directly in the Smartnumbers Mobile app. In order to do so the user must grant the app permission to access contacts on their device. These contacts are only imported to the Smartnumbers Mobile app and remain on the device and in the user’s control. At no point does Smartnumbers use these contacts outside of the Smartnumbers Mobile app or share the data with any third party.

Locations

The Smartnumbers Mobile app allows users to determine where their calls are delivered, ensuring they are received on the most convenient device (e.g. if there is poor mobile coverage at home, divert calls to the house phone). Locations are set in the ‘locations’ menu of the app and will only ever be numbers that the user chooses to add.

Smartnumbers Mobile and the underlying Smartnumbers platform infrastructure have access to the location numbers set by the user so that calls can be delivered to the appropriate location.

Data Retention

We will hold data only for as long as is set out in any relevant contract with us for the service you are using.

Data Retention

We will hold data only for as long as is set out in any relevant contract with us for the service you are using.

Contact Details

If you have any questions about this policy, would like to get in touch with us or if you’re seeking to exercise any of your statutory rights – please write directly to our Data Protection Officer dpo@smartnumbers.com or at our address below:

FAO: Data Protection Officer
Smartnumbers
25-27 Shaftesbury Avenue
London
W1D 7EQ

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