25th March 2025

Data sheet
How we tackle fraud for the telecommunications sector

Telco fraud is lucrative, with customer accounts enabling access to payment details and bank accounts, as well as the means to make high cost calls and purchases.

To prevent it, organisations typically secure their digital channels, but in our experience contact centres, with their human element, remain vulnerable. Smartnumbers’ cloud- based solutions leverage AI to help protect organisations from fraud by ensuring their contact centres stay secure.