Control calls to enhance business continuity
Putting you in control of your inbound numbers, to ensure you never miss a call.
Avoid business disruption
Make assured communication with your organisation an integrated part of your business continuity plan, by safeguarding calls to your business numbers.
The Smartnumbers service automatically monitors and instantly diverts calls when a failure is detected, so you have complete peace of mind you will always be reachable.
Pre-define alternative routing of calls in the event of a failure, outage or adverse event. Easily create custom dial plans to control where calls will divert to in different scenarios.
Ensure business resilience in the event of a telecoms outage, an equipment failure or if you are unable to gain access to your premises. With the Smartnumbers service, you control call forwarding to your choice of landline or mobile anywhere in the UK.
Stay in control
Complete management of your incoming calls via an easy-to-use web portal.
Instantly divert calls from wherever you are. Override your contingency plan and change the delivery of calls in real-time using the web portal or a phone call, giving you true business agility.
“Smartnumbers is the perfect answer to our needs. It not only protects our reputation, but also our revenue, in a crisis.”
Matt Hernandez, Living Bridge
How Smartnumbers puts you in control of your inbound calls
Smartnumbers Control provides complete management of your incoming calls with automatic call failover to ensure you never miss a call.
“Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered.”
Alan Kench, Telecoms Officer, Northampton Borough Council/LGSS